Privacy policy

Introduction

Vivaz Dance regards customer privacy as an important part of our relationship with our customers. The following privacy policy applies to all Vivaz Dance users, and conforms to Internet privacy standards. If you have questions or concerns regarding this statement, you should first contact Vivaz Dance at vivaz@vivazdance.com.au.

Collection of Information

In order to use the Vivaz Dance website, we may require information from you in order to provide the best service possible. All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including Email. Any information collected by Vivaz Dance is collected via correspondence from you or your company. This may be via the telephone, Email, mail, fax or directly through our website.

Use of Collection Information

Any details collected from Vivaz Dance customers are required in order to provide you with our products and/or services, and a high level of customer service. Correspondence is recorded in order to provide service references, and to assist our ability to better service our clients for current and future transactions.

Third party vendors, including Google, use cookies to serve ads based on your prior visits to this website.

You have the option to opt out of Google's use of cookies by visiting the Google advertising opt-out page.

Alternatively you can opt out - opt out of cookies by visiting the Network Advertising Initiative opt out page.

Storage of Collected Information

The security of your personal information is important to us. When you enter sensitive information such as credit card numbers on our website, we encrypt that information using secure socket layer technology (SSL). When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. If you have any questions about security on our Website, you can email us at vivaz@vivazdance.com.au.

 

Text Message Marketing

text notifications system.

We may use text message communication to inform you about news of your order, including abandoned cart reminders) and text marketing offers. If you wish to unsubscribe from receiving text marketing messages and notifications use the unsubscribe link we provided you within any of our messages. 

We are using a text messaging platform, which is subject to the following terms and conditions.

By opting-in for our text marketing and notifications in, you agree to these terms and conditions.

Your phone number, name, and purchase information will be shared with the klaviyo platform. This data will be used for sending you targeted marketing messages and notifications.

If you wish to unsubscribe from receiving text marketing messages and notifications reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you within any of our messages.

You understand and agree that alternative methods of opting out, such as using alternative words or requests will not be accounted as a reasonable means of opting out. Message and data rates may apply.

 

Access to Collected Information

If you’re personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at vivaz@vivazdance.com.au

Orders

If you purchase a product or service from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, Email, and postal address) and financial information (such as credit card number, expiration date). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

Communications

Vivaz Dance uses personally identifiable information for essential communications, such as Emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional Emails. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us at vivaz@vivazdance.com.au.

You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.

Third Parties

Vivaz Dance may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service.

These third parties are prohibited from using your personally identifiable information for any other purpose.

Vivaz Dance does not share any information with third parties for any unknown or unrelated uses.

Legal

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.

Links

Links on the Vivaz Dance site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain names of www.vivazdance.com.au and vivazdanceshoes.com

Changes to Privacy Policy

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by Email, or by means of a notice on our homepage.